The Tegui BTicino Classe 100X16E WiFi monitor (Ref. 344786) lets you see and speak to whoever is calling at your door from anywhere using your smartphone. In this guide, we explain how to configure the WiFi connection and app in just a few minutes.
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What you need before getting started
- Tegui Classe 100X16E WiFi monitor (Ref. 344786) installed and working on a 2-wire BUS SCS system
- 2.4 GHz home WiFi network with a password (the monitor does not support 5 GHz networks)
- Updated iOS or Android smartphone
- Door Entry by BTicino app (free, no subscription)
⚠️ Important: the monitor must be correctly installed and operational in your 2-wire installation before configuring WiFi. If the video door entry system is not working yet, first check the installation and the N/P/M configurators.
Step 1: Download the Door Entry app
Download the official Door Entry by BTicino app from the App Store (iOS) or Google Play (Android). It is free and does not require a paid subscription.
- 📱 iOS: search for “Door Entry BTicino” on the App Store
- 📱 Android: search for “Door Entry BTicino” on Google Play
Step 2: Create an account
Open the app and register with your email address. Confirm the account using the email you receive, then return to the app. Save your username and password: you will need them if you install the app on more devices.
Step 3: Connect the monitor to WiFi
On the monitor, open the settings menu (gear icon) and select WiFi network. Choose your home network and enter the password. The monitor will confirm the connection with a WiFi icon on the screen.
- If you cannot see your network, make sure the router broadcasts at 2.4 GHz (not only 5 GHz)
- The monitor should be at a reasonable distance from the router during the initial setup
Step 4: Pair the monitor with the app
In the app, select “Add device” and follow the setup wizard. The app will automatically detect the monitor on your WiFi network. Assign a name (e.g., “Home”) and confirm.
💡 Tip: during pairing, keep your smartphone on the same WiFi network as the monitor. Once paired, you can use it from any network or with mobile data.
Step 5: Test the connection
Ask someone to press the button on the entrance panel. You should receive a notification on your smartphone with the camera image. From the app, you can:
- 📹 See live who is at the door
- 🗣️ Talk to the visitor
- 🔑 Open the door remotely
- 📝 View the history of missed calls
Common problems and how to resolve them
| Problem | Likely cause | Solution |
|---|---|---|
| The monitor does not detect the WiFi network | 5 GHz network or weak signal | Enable the 2.4 GHz band on the router or temporarily move the monitor closer |
| The app does not detect the monitor | The mobile device is on a different network | Connect the mobile device to the same WiFi network as the monitor during pairing |
| Notifications are not arriving | Notification permissions disabled | Enable Door Entry notifications in the mobile device's settings |
| The image does not load when away from home | The monitor lost its WiFi connection | Check that the WiFi icon appears on the monitor's screen |
Frequently asked questions
Does it work away from home using mobile data?
Yes, provided that the monitor is connected to WiFi and the mobile device has an internet connection (WiFi or mobile data). The app works from anywhere in the world.
Can I use the app on multiple mobile devices?
Yes. You can install the app on multiple devices using the same account, and all of them will receive notifications simultaneously when someone calls.
Is it compatible with the existing 2-wire system?
Yes, the Classe 100X16E WiFi works only with Tegui/BTicino's 2-wire BUS SCS system. You do not need to change the wiring if you already have a 2-wire installation.
Is it compatible with 5 GHz WiFi networks?
No. The Classe 100X16E WiFi monitor (Ref. 344786) is only compatible with 2.4 GHz WiFi networks. If your router broadcasts only at 5 GHz or combines both bands under the same name, you must separate the bands or specifically enable the 2.4 GHz band.
Do I need to pay a subscription to use the app?
No. The Door Entry by BTicino app is completely free and does not require any monthly or annual subscription.
Can I open the door without anyone calling?
Yes, from the app you can start a video session with the entrance panel and open the door at any time, without anyone needing to press the button.
What happens if the WiFi goes down?
The video door entry system continues to operate normally in local mode: calling, audio, video, and door release from the monitor itself. Only the remote door release function from the mobile device is unavailable until the WiFi connection is restored.
⚠️ Problems with setup? Contact us and we'll help you resolve them. Technical support before and after your purchase.