General conditions

General Terms and Conditions of Contract of TEGUI-DISTEL.COM

The use of services and the purchase of products or services through the TEGUI-DISTEL.COM online store implies full and unreserved acceptance of these General Terms and Conditions. By accessing, browsing, or making a purchase on our website, the Customer declares to have read, understood, and accepted the terms and conditions established herein, designed to provide a clear and transparent legal framework in accordance with current consumer protection regulations.

These Terms and Conditions govern the rights and obligations of both TEGUI-DISTEL.COM and the Customer, guaranteeing a safe, reliable, and compliant purchasing environment. Specifically, please note that:

• Prices and Taxation:
  All prices are shown inclusive of VAT , in accordance with legal regulations.

• Right of Withdrawal:
  The Customer has a period of 30 calendar days to withdraw from the purchase without needing to justify it.

• Legal Guarantee:
  All products come with a 3-year legal guarantee , in addition to the official manufacturer's guarantee, as applicable.

• Conflict Resolution:
  In case of disagreements, the Client may access the out-of-court dispute resolution service through the link provided on our site: Online Dispute Resolution .

If the Customer does not agree with any of the provisions detailed here, it is recommended to refrain from using the site or carrying out any transaction.

1. Acceptance of the General Conditions

By using the TEGUI-DISTEL.COM website or making a purchase, the Customer represents and warrants that:

• He is of legal age and has the legal capacity to enter into binding contracts in accordance with the legislation in force in his place of residence.
• You have read, understood and fully accept these Conditions, which will govern the legal relationship between Telecomunicaciones Mercado Directo CA SL (hereinafter, "DISTEL") and the Client.

Use of the Portal implies automatic acceptance of these Terms and Conditions, which will always be available for consultation and reference. If the Client does not agree, they must refrain from using the site.

2. Applicable Regulations

These Terms and Conditions are governed by Spanish law and comply with the applicable regulations regarding:

• Electronic commerce and distance contracting (Law 7/1998, Law 34/2002 and Royal Decree 1906/1999, among others).
• Consumer protection.
• Data protection (GDPR and Organic Law 3/2018).

The Client acknowledges that any dispute or interpretation of these Conditions will be subject to Spanish law, and the competent courts will be those of Barcelona, ​​unless otherwise provided by consumer protection regulations.

If the Customer resides outside of Spain and their local legislation prevents the application of Spanish regulations, DISTEL reserves the right to refuse the sale.

3. Modification of the General Conditions

DISTEL reserves the right to modify, update, or delete any part of these Terms without prior notice, whether due to regulatory, operational, or commercial changes. Modifications will take effect upon their publication on the website.
In the event of significant changes, DISTEL will inform Customers through its usual channels. Continued use of the site implies acceptance of the new terms and conditions.

4. Ownership of the Portal

The website www.tegui-distel.com is owned by Telecomunicaciones Mercado Directo CA SL, with registered office at Av. Electricitat, 1-21 - Rubi 08191 Barcelona and CIF B-63668842.
DISTEL provides users with information about its products, promotions, and services, enabling transactions in a secure environment that complies with current regulations. All content (text, images, logos) is protected by intellectual property law.

5. Purchase Process

At TEGUI-DISTEL.COM we have designed a fast, intuitive and 100% secure purchasing process, so you can buy your products with complete confidence.

Steps in the process:

1. Customer registration
To place an order, you must register with accurate and up-to-date information. This allows us to properly manage shipping, billing, and any subsequent communication.

2. Product Selection
You can browse our store, add items to your cart and, if you have one, apply your promotional code or discount coupon .

3. Order confirmation and payment
Before finalizing, you will have the option to review your entire order: products, quantities, shipping information, and payment method.
Once the payment has been successfully processed, you will receive a confirmation email with your order number, purchase summary, shipping information, and digital invoice.

6. Payment Methods and Security

Various forms of payment are accepted (credit/debit card, PayPal, bank transfer) through secure systems that comply with encryption standards (SSL) and, where applicable, 3D Secure authentication.

7. Shipping Policy

At DISTEL, we are committed to providing a fast, secure, and transparent delivery service tailored to each customer's needs. Our shipping conditions are detailed below:

Delivery times

• Peninsula and Balearic Islands : Delivery within 24/48 working hours

• Express shipping : Available upon request, with 24-hour delivery (additional cost)

Shipping costs

• FREE shipping on orders over €69 in mainland Spain, the Balearic Islands and Portugal

• For smaller orders, shipping costs are calculated automatically and displayed during checkout.

International Shipping

• Europe :

  • FREE shipping on orders over €250

  • For orders under €14: fixed cost of only €14.90

• Other destinations : the cost is calculated individually upon order confirmation.

Shipping to the Canary Islands, Ceuta and Melilla

• VAT exempt

• Subject to possible customs duties , which will be borne by the customer

Monitoring and incidents

• Each shipment includes a tracking number

• In case of any issues, we handle rescheduling, refunds, or exchanges with complete transparency. Where applicable, you will be informed in advance of any costs involved.

8. Returns Policy and Right of Withdrawal

• 8.1 Right of Withdrawal:
  The customer may withdraw from the contract without giving a reason within 30 calendar days of receiving the product. To do so, they must send a request to info@disteltelecomunicaciones.com indicating the order number and the products to be returned.

• 8.2 Return Conditions:
  The product must be returned in perfect condition, with all its accessories and original packaging.
  Return costs will be borne by the Customer, except in the case of an error in the shipment or a defective product, in which case DISTEL will cover these costs.

• 8.3 Reimbursement Procedure:
  Once the returned product has been verified, a full refund will be issued within a maximum of 30 calendar days using the same payment method.

• 8.4 Exceptions:
  Returns will not be accepted for products that have been unsealed, tampered with, without original packaging, with activated software, or customized products.

• 8.5 Defective Products or Incorrect Shipments:
  In these cases, DISTEL will cover the return and replacement costs, after prior notification to customer service.

9. Privacy and Data Protection Policy

DISTEL guarantees the confidentiality and security of Customers' personal data in accordance with the GDPR, Organic Law 3/2018 and other applicable regulations.
The data is used to manage orders, improve the shopping experience and send promotional communications (with the Customer's consent).
The Customer may exercise their rights of access, rectification, cancellation, opposition, limitation and portability by sending a request to info@disteltelecomunicaciones.com
Security measures (such as SSL encryption) are in place to protect data against unauthorized access.

10. Applicable Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with Spanish law, in particular with regard to electronic contracting, consumer protection and data protection.
Any dispute arising from the interpretation, application or fulfillment of these Conditions will be subject to the jurisdiction of the courts of Barcelona, ​​unless consumer protection regulations establish another jurisdiction.
If any provision is declared null or unenforceable, it will be deemed eliminated without affecting the validity of the rest.

Final Clause

Access to the website TEGUI-DISTEL.COM

and carrying out any transaction through it implies the express and binding acceptance of these General Terms and Conditions of Contract .

DISTEL is committed to providing a quality, safe and transparent service, based on trust, legality and regulatory compliance.

For any questions, clarifications, or requests for additional information about these Terms and Conditions or about the products and services offered, the Customer can contact the customer service team through:

• Email: info@disteltelecomunicaciones.com Contact information available on: Official contact page

General Terms and Conditions of Purchase for TEGUI-DISTEL.COM

The use of services and the purchase of products or services through the TEGUI-DISTEL.COM online store imply the full and unconditional acceptance of these General Terms and Conditions. By accessing, browsing, or making a purchase on our website, the Customer declares that they have read, understood, and accepted the terms and conditions set forth herein, which have been designed to provide a clear, transparent legal framework in line with current consumer protection regulations.

These Terms and Conditions regulate the rights and obligations of both TEGUI-DISTEL.COM and the Customer, ensuring a secure, reliable purchasing environment that complies with the applicable legislation. In particular, please note that:

• Pricing and Taxation:
  All prices are displayed with VAT included, in accordance with legal requirements.

• Right of Withdrawal:
  The Customer has a period of 30 calendar days to withdraw from the purchase without needing to provide any justification.

• Legal Warranty:
  All products are covered by a legal warranty of 3 years, in addition to the manufacturer's official warranty, as applicable.

• Dispute Resolution:
  In the event of any discrepancies, the Customer may access the extrajudicial dispute resolution service via the link provided on our website: Online Dispute Resolution .

If the Customer does not agree with any of the provisions detailed herein, it is advised not to use the website or engage in any transaction.

1. Acceptance of the General Terms and Conditions

By using the TEGUI-DISTEL.COM website or making a purchase, the Customer represents and warrants that:

• They are of legal age and have the legal capacity to enter into binding contracts according to the laws applicable in their place of residence.
• They have read, understood, and fully accept these Terms and Conditions, which will govern the legal relationship between Telecomunicaciones Mercado Directo CA SL (hereinafter, "DISTEL") and the Customer.

Use of the Portal constitutes automatic acceptance of these Terms, which will always be available for review and reference. If the Customer does not agree with these terms, they should refrain from using the site.

2. Applicable Legislation

These Terms are governed by Spanish law and comply with the regulations applicable in the areas of:

• E-commerce and distance contracting (including, but not limited to, Law 7/1998, Law 34/2002, and Royal Decree 1906/1999).
• Consumer protection.
• Data protection (GDPR and Organic Law 3/2018).

The Customer acknowledges that any dispute or interpretation arising from these Terms shall be subject to Spanish law, and the competent courts will be those of Barcelona, ​​unless consumer protection regulations provide otherwise.

If the Customer resides outside Spain and local legislation prohibits the application of Spanish law, DISTEL reserves the right to refuse the sale.

3. Modification of the General Terms and Conditions

DISTEL reserves the right to modify, update, or remove any part of these Terms at any time without prior notice, whether due to regulatory, operational, or commercial changes. Any modifications will take effect upon their publication on the website.
In the event of significant changes, DISTEL will inform Customers through the usual communication channels. Continued use of the website constitutes acceptance of the new terms.

4. Ownership of the Portal

The website www.tegui-distel.com is owned by Telecomunicaciones Mercado Directo CA SL, with its registered office at Av. Electricitat, 1-21 - Rubi 08191 Barcelona and CIF B-63668842.
DISTEL provides users with detailed information about its products, promotions, and services, enabling secure transactions in accordance with current legislation. All content (text, images, logos) is protected by intellectual and industrial property laws.

5. Purchase Process

The purchase process on TEGUI-DISTEL.COM is designed to be intuitive and secure:

• Customer Registration:
  Registration is required by providing truthful and up-to-date information to manage orders and communications.
• Product Selection:
  Customers can browse the available product catalog, add items to the shopping cart, and apply any promotional codes or discounts.
• Order Confirmation:
  After reviewing the cart, the Customer proceeds to payment. Once the payment is validated, a confirmation email is sent containing the order number, a summary of the purchase, and billing and shipping details.

DISTEL reserves the right to reject orders in cases of data irregularities or payment issues.

6. Payment Methods and Security

Various secure payment methods are accepted (credit/debit card, PayPal, bank transfer) through payment systems that comply with encryption standards (SSL) and, when applicable, 3D Secure authentication.

7. Shipping Policy

DISTEL is committed to providing an efficient and secure delivery service, detailing:

• Delivery Timeframes:
  Standard delivery within the Iberian Peninsula and Balearic Islands is between 24 to 48 business hours (for orders confirmed before 1:30 PM on business days; orders after that time are processed on the next business day). An urgent delivery option within 24 hours is available for an additional fee.
• Shipping Costs:
  Free shipping is offered for orders over €69 (within the Iberian Peninsula, Balearic Islands, and Portugal); For orders under €69, specific shipping costs will be clearly indicated during the purchase process.
• Shipments to Canary Islands, Ceuta, and Melilla:
  Specific conditions apply regarding costs and VAT exemption, subject to applicable customs charges.
• International Shipping:
  Costs for international shipments are calculated individually, with the Customer being responsible for any local taxes or customs duties.
• Tracking and Delivery Issues:
  A tracking number will be provided once the order is dispatched. In case of delivery issues, such as the absence of the Customer at the specified address, rescheduling or collection options will be provided, with any extra costs borne by the Customer if applicable.

8. Returns Policy and Right of Withdrawal

• 8.1 Right of Withdrawal:
  The Customer may withdraw from the contract without providing any reason within 30 calendar days from the receipt of the product. To exercise this right, the Customer must send a request to info@tegui-distel.com , indicating the order number and the products to be returned.
• 8.2 Return Conditions:
  The product must be returned in perfect condition, with all accessories and in its original packaging.
  Return shipping costs will be borne by the Customer unless the return is due to an error in shipment or a defective product, in which case DISTEL will cover these costs.
• 8.3 Refund Process:
  Upon receipt and verification of the returned product, a full refund will be issued within a maximum of 30 calendar days using the same payment method as the original transaction.
• 8.4 Exceptions:
  Returns will not be accepted for unsealed or used products that cannot be resold for hygiene or safety reasons, products returned without original packaging, activated software, or customized items.
• 8.5 Defective or Incorrect Shipments:
  In such cases, DISTEL will cover return and replacement costs, provided the issue is reported to customer service.

9. Privacy Policy and Data Protection

DISTEL is committed to ensuring the confidentiality and security of Customer data in compliance with the GDPR, Organic Law 3/2018, and other applicable regulations.
Customer data is used to manage orders, enhance the shopping experience, and, with the Customer's consent, send promotional communications.
Customers may exercise their rights of access, rectification, cancellation, opposition, limitation, and data portability by contacting info@tegui-distel.com .
Advanced security measures, such as SSL encryption, are implemented to protect data from unauthorized access.

10. Applicable Legislation and Jurisdiction

These Terms are governed and interpreted in accordance with Spanish law, particularly with regard to e-contracting, consumer protection, and data protection.
Any dispute arising from the interpretation, application, or enforcement of these Terms shall be subject to the jurisdiction of the courts in Barcelona, ​​Spain, unless consumer protection regulations specify a different jurisdiction.
If any provision is declared null or unenforceable, it shall be removed without affecting the validity of the remaining clauses.

Final Clause

The use of the TEGUI-DISTEL.COM website and any transaction conducted through it constitutes explicit acceptance of these General Terms and Conditions. DISTEL is committed to providing a high-quality, secure, and transparent service based on Customer trust.
For any questions or clarifications regarding these Terms or the products and services offered, the Customer may contact our customer service team at info@disteltelecomunicaciones.com or via the contact numbers provided on the website.

General Conditions of Sale of TEGUI-DISTEL.COM

L'utilisation des services et la commande de produits ou services via the online boutique TEGUI-DISTEL.COM implies l'acceptance pleine et sans réserve des présentes Générales Conditions. En accessé, naviguant ou effectuant un achat sur notre site, le Client déclare avoir lu, compris et accepté les termes et conditions énoncés ci-dessous, lesquels ont été conçus pour fournir un cadre légal clair, transparent et conform à la réglementation en vigueur en matière de protection du consommateur.

These Conditions regulate the rights and obligations of TEGUI-DISTEL.COM as well as the Client, guaranteeing a secure, reliable and compliant environment in accordance with applicable legislation. Indeed, it is necessary that:

• Prix ​​et Fiscalité :
  All prices shown include the TVA, in accordance with legal requirements.

• Right of Withdrawal:
  The Client disposes of a delay of 30 calendar days to retract the achat without avoir à en justifier les raisons.

• Legal Guarantee:
  All products benefit from the 3-year legal warranty, in addition to the official manufacturer's warranty, the case is valid.

• Règlement des Litiges :
  In case of difficulty, the Client can access the extrajudiciary resolution service for disputes via the four liens on our site: Online Litigation Resolution .

If the Client does not accept the above provisions, it is advisable not to use the site or effect the entire transaction.

1. Acceptance of the General Conditions

When using the TEGUI-DISTEL.COM site or in effect, the Client declares and guarantees:

• Être majeur et disposer de la capacité juridique nécessaire pour conclure des contrats contraignants conformément aux lois applicables dans son lieu de résidence.
• Avoir lu, compris and accepté intégralement les présentes Conditions, lesquelles régiront la relation juridique entre Telecomunicaciones Mercado Directo CA SL (ci-après, « DISTEL ») et le Client.

L'utilisation du Portail constitutes l'acceptation automatique de ces Conditions, lesquelles seront toujoursavailable pour consultation et référence. If the Client does not accept these conditions, he or she must refrain from using the site.

2. Applicable Legislation

These Conditions are governed by Spanish legislation and conform to applicable regulations in the area of:

• Commerce electronique et conclusion de contrats à distance (notamment la Loi 7/1998, la Loi 34/2002 et le Règlement Royal 1906/1999, entre autres).
• Consumer protection.
• Protection des données (RGPD et Loi Organique 3/2018).

The Client recognizes that all differences and interpretations of these Conditions will be subject to Spanish law and aux tribunaux compétents de Barcelona, ​​​​sauf disposition contraire prévue par la réglementation de protection du consommateur.

If the Client resides in the provinces of Spain and the local legislation impêche l'application du droit espagnol, DISTEL reserves the droit de refuser la vente.

3. Modification of the General Conditions

DISTEL reserves the right of modifier, mettre à jour or supprimer toute partie des présentes Conditions à tout moment et sans préavis, que ce soit en raison de changements réglementaires, opérationnels ou commerciales. All modifications enter into force in the publication on the site.
In case of significant modifications, DISTEL will inform Clients through the usual communication channels. Continued use of the site constitutes acceptance of the new conditions.

4. Portal Ownership

The site www.tegui-distel.com is owned by Telecomunicaciones Mercado Directo CA SL, where the social sector is located on Av. Electricitat, 1-21 - Rubi 08191 Barcelona , ​​and CIF B-63668842.
DISTEL is at the disposal of the users of the information detailed on its products, promotions and services, allowing the effect of transactions in all security and conformity to current legislation. All contents (texts, images, logos) are protected by their relatives to intellectual property and industry.

5. Processus d'Achat

The process of doing so on TEGUI-DISTEL.COM is very intuitive and secure:

• Client Registration:
  L'enregistrement est requis en fournissant des informations véridiques et à jour afin de gérer les commandes et les communications.
• Product Selection:
  The Client can navigate in the catalog of available products, add the articles to the folder and apply the promotional codes or the remises.
• Confirmation of the Command:
  After checking the contents of the folder, the Client proceeds to the payment. Once the payment has been validated, a confirmation e-mail is sent, containing the order number, a summary of the receipt and the billing and shipping information.

DISTEL reserves the right to refuse commands in cases of irregularities in the fourteenth donations or in the payment process.

6. Modes of Payment and Security

Various secure payment modes are accepted (credit/debit card, PayPal, banking virement) via payment systems conforming to encryption standards (SSL) and, in this case, 3D Secure authentication.

7. Delivery Policy

DISTEL is committed to providing an efficient and secure delivery service, with the following precisions:

• Delivery times:
  La livraison standard dans la Péninsule et les Baléares s'effectiveue entre 24 et 48 heures ouvrables (pour les commandes confirmedées avant 13h30 les jours ouvrables ; les commandes passées après seront traitées le jour ouvrable suivant). An urgent delivery option within 24 hours is available with a supplement.
• Delivery fees:
  The delivery is free for higher orders at €69 (for the Péninsule, the Balearic Islands and Portugal). Pour les commandes inférieures à ce montant, des frais de livraison spécifiques seront clairement indiqués lors du processus d'achat.
• Books for the Canary Islands, Ceuta and Melilla:
  Des conditions particulières s'appliquent quant aux frais et à l'exonération de TVA, sous réserve des frais de douane éventuels.
• International Deliveries:
  Shipping costs for international shipping charges are calculated individually, and the Client is responsible for local taxes or applicable douane rights.
• Suivi et Problems de Livraison:
  A suivi number will be communicated upon the shipment of the order. In case of livraison problem, the client's absence at the address indicated, the reprogramming or portrait options were proposed, with the frais supplémentaires éventuels at the charge of the Client.

8. Politique de Retours et Droit de Rétractation

• 8.1 Right of Withdrawal:
  The Client may retract the contract without justification in a period of 30 calendar days before receiving the product. To exercise this right, the Client must send a request to the address info@tegui-distel.com indicating the order number and return products.
• 8.2 Return Conditions:
  The product must be returned in its original state, with all its accessories and original packaging.
  The return shipping costs are at the Customer's charge, unless the shipment fails or the product is defective, or DISTEL will be charged after the shipment has expired.
• 8.3 Remboursement Procedure:
  Upon receipt and verification of the returned product, a full refund will be effected in a maximum delay of 30 calendar days via the same payment method used by the initial order.
• 8.4 Exceptions:
  Returns are not accepted for the discarded or used products (for reasons of hygiene or security), returned products without original packaging, active logic or personal articles.
• 8.5 Defective Products or Erroneous Shipments:
  In this case, DISTEL covers the return and replacement periods, since the incident aura is signaled to the service client.

9. Politique de Confidentialité et Protection des Données

DISTEL is committed to guaranteeing the confidentiality and security of the personnel of its Clients, conformément au RGPD, à la Loi Organique 3/2018 and aux other applicable regulations.
The collected gifts are used to manage the commands, improve the experience of the client, and send the promotional communications.
Clients may exercise their rights of access, rectification, annulation, opposition, limitation and portability in contacting info@disteltelecomunicaciones.com
Advanced security measures, such as SSL encryption, are intended to protect data against all non-authorized access.

10. Applicable Legislation and Juridiction

These Conditions are regulated and interpreted in accordance with Spanish law, particularly in the area of ​​electronic contractualisation, consumer protection and protection of children.
All litigation relating to the interpretation, application or execution of these Conditions will be subject to the jurisdiction of the tribunals of Barcelone, Spain, if the regulation of protection of consommateurs prévoit une juridiction différente.
If a provision devait is void or inapplicable, it will be considered suppressed without affecting the validity of the other clauses.

Final Clause

L'utilisation du site TEGUI-DISTEL.COM et la réalisation de toute transaction et afférente constituent une acceptance explicite des présentes Conditions Générales. DISTEL is committed to providing a quality, secure and transparent service, based on the trust of the Client.
Pour toute question ou clarification concerning these Conditions or the products and services proposed, the Client may contact our service client at the address info@disteltelecomunicaciones.com or telephone numbers indicated on the contact page.

General Sales Conditions of TEGUI-DISTEL.COM

The use of the services and the acquisition of products or services processed on the TEGUI-DISTEL.COM website implies comprehensive access and senza riserve delle presenti General Conditions. By accessing, navigating or making an acquisition on our site, the Client has accessed the data, understands and accepts and terminates the conditions that are stable, designed to provide a small, transparent and compliant table in accordance with current regulations regarding the protection of consumers.

These Conditions are regulated and directed by TEGUI-DISTEL.COM to the Client, guaranteeing a safe, secure and compliant environment in accordance with applicable legislation. In particular, if you need:

• Prices and Taxation:
  All images are displayed and understand VAT, in accordance with legal regulations.

• Right of Recess:
  The Client has at his disposal a 30-day calendar to recede after acquiring it without providing any motivation.

• Legal Guarantee:
  All products are covered by a 3-year legal warranty, other than the manufacturer's official warranty, which is applicable.

• Risoluzione delle Controversie:
  In case of divergence, the Client will be able to access the service of extragiudiziale delle controversie processing the link fornito on our site: Risoluzione delle controversie online .

If the Client does not access any of the provisions that are reported, it is important to ensure that the site is used or that the transaction is concluded.

1. Accettazione delle Condizioni Generali

By using the TEGUI-DISTEL.COM site or making a purchase, the Client will receive and guarantee:

• This is done and you have the legal capacity necessary to conclude contracts and contracts second to the applicable law in your home area.
• Please note, understand and fully accept the present Conditions, which regulate the legal report of Telecomunicaciones Mercado Directo CA SL (hereinafter, "DISTEL") and the Client.

The use of the Portal provides automatic access to these Conditions, which are always available for consultation and reference. Qualora il Client does not accept these conditions, they will not be subject to use of the site.

2. Applicable Regulations

The present Conditions are subject to Spanish legislation and conform to all applicable regulations in matters of:

• Electronic commerce and remote contract conclusions (including, but not limited to, Legge 7/1998, Legge 34/2002 and Royal Decree 1906/1999).
• Consumer Protection.
• Data protection (GDPR and Organic Law 3/2018).

The Client is aware that any controversy or interpretation arising from the present Conditions will be subject to Spanish law, and the competent judgment will be submitted by the Barcellona tribunal, except as otherwise provided by consumer protection regulations.

Qualora il Client risieda al di iritto della Spagna e la legislazione locale impedisca l'applicazione del diritto español, DISTEL si riserva il diritto di rifiutare la vendita.

3. Modifies the General Conditions

DISTEL does serve the purpose of modifying, adding or eliminating any part of the present Conditions at any time and without prior notice, if for normative, operational or commercial reasons. The modification will be in force at the time of publication on the site.
In case of significant modification, DISTEL will inform Clients via the regular communication channel. Continued use of the site will constitute access to new conditions.

4. Proprietà del Portale

The site www.tegui-distel.com is owned by Telecomunicaciones Mercado Directo CA SL, with legal headquarters at Av. Electricitat, 1-21 - Rubi 08191 Barcelona , ​​and CIF B-63668842.
DISTEL is available to provide you with detailed information on products, promotions and services, allowing transactions to be carried out safely and in accordance with current regulations. All contents (testi, images, logs) are protected by their intellectual and industrial property.

5. Acquisition Process

The process of acquiring your TEGUI-DISTEL.COM is designed to be intuitive and safe:

• Customer Registration:
  Registration is required, providing veritiere and updated information to manage the order and communication.
• Selezionei Prodotti:
  The Client can browse the catalog of available products, add articles to the cart and apply eventual promotional or discount codes.
• Confirma dell'Ordine:
  Once the content of the car has been verified, the Client proceeds to payment. Once the payment is validated, you will be sent an e-mail confirming the order number, a follow-up to the purchase, and the details of the payment and shipment.

DISTEL si riserva il diritto di fiutare gli ordini in case of irregolarità nei data forniti or problems in the payment process.

6. Payment and Security Methods

Various secure payment methods are available (letter of credit/debit, PayPal, bank bonus) and the payment system conforms to the encryption standard (SSL) and, where applicable, all 3D Secure authentication.

7. Shipping Policy

DISTEL is required to provide an efficient and safe storage service, with the following specifications:

• Delivery times:
  The standard password on the Penisola and on the Balearic Islands is available between 24-48 hours of work (for the order confermati first of 13:30 in the next day of work; the order of success will be processed in the next day of work). An urgent delivery option is available in 24 hours at an additional cost.
• Shipping Costs:
  The order is free for orders over €69 (for Penisola, Balearic Islands and Portogallo); For lower orders this summer the costs of specific orders are applied, clearly indicated during the purchasing process.
• Spedizioni per Isole Canarie, Ceuta e Melilla:
  If you apply particular conditions at the cost and all VAT charges, please do so if necessary.
• Spedizioni Internazionali:
  Shipping costs per international shipment are calculated individually and the Client is responsible for payment of any eventual local or local charges.
• Tracciamento e Problemi di Consegna:
  A tracking number will be sent soon after order. In case of problems with the password, such as the Customer's advice all the time indicated, we will provide you with the options of reprogramming or ritiro, with eventual additional costs at the Customer's expense.

8. Resi Policy and Recess Diritto

• 8.1 Right of Recession:
  The Client may recede from the contract without providing any motivation within 30 days of the calendar of the product's receipt. To ensure this direct, the Client must send a request all'indirizzo info@disteltelecomunicaciones.com indicating the order number and the returned product.
• 8.2 Conditions for Return:
  The product must be restored in perfect condition, with all accessories and original packaging.
  The cost of this will be at the expense of the Customer, except in the case of shipping errors or defective products, in which DISTEL will cover such charges.
• 8.3 Procedura di Rimborso:
  Once you have received and verified the returned product, a full refund will be made within a maximum of 30 calendar days, using the best payment method used by the purchaser.
• 8.4 Eccezioni:
  Non-accessible products may be used or used (for reasons of hygiene or safety), products returned without original imballaggio, activated software or personalized art.
• 8.5 Prodotti Difettosi or Spedizioni Errate:
  In this case, DISTEL will cover the costs of reso and sostituzione, provided that the incident is reported to the customer service.

9. Information about Privacy and Data Protection

DISTEL is obliged to guarantee the storage and security of the personal data of its Clients, in accordance with the GDPR, in Organic Law 3/2018 and in other normative applications.
I data raccolti come utilizzati per gestire gli orderini, migliorare l'esperienza d'acquisto e, prior authorization of the Client, to send promotional communications.
I Clients may request and request access, rectification, cancellation, opposizione, limitation and portability by contacting info@tegui-distel.com .
Be sure to use advanced security, such as SSL encryption, to protect data from non-authorized access.

10. Legislazione Applicabile e Giurisdizione

The present Conditions are to be regolate and interpreted in accordance with the Spanish language, in particular in matters of electronic contracting, consumer protection and data protection.
Qualsiasi controversy derived from the interpretation, application or execution of these Conditions will be subject to the jurisdiction of the courts of Barcelona, ​​in Spain, except as otherwise provided by the regulations for consumer protection.
If a provision is found to be null or inapplicable, it will be considered eliminated without prejudicating the validity of the other clause.

Clausola Finale

The use of the TEGUI-DISTEL.COM site and the completion of any transaction through this cost is an explicit access to the present General Conditions. DISTEL is required to provide a high quality, safe and transparent service, based on the Client's trust.
If you order or receive information regarding these Conditions or products and services offered, the Client may contact our client service at all times. info@disteltelecomunicaciones.com or process the telephone number indicated on the contact page.

Γενικοί Όροι Πώλησης του TEGUI-DISTEL.COM

Η χρήση των υπηρεσιών και η αγορά προϊόντων ή υπηρεσιών μέσω του TEGUI-DISTEL.COM αποδοχή των παρόντων Γενικών Όρων. Με την πρόσβαση, την περιήγηση ή την πραγματοποίηση αγοράς στον ιστότοπό μας, ο Πελάτης δηλώνει ότι έχει διαβάσει, κατανοήσει και αποδεχτεί τους όρους και τις προϋποθέσεις που ορίζονται παρακάτω, οι οποίοι έχουν σχεδιαστεί για να παρέχουν ένα σαφές, διαφανές νομικό πλαίσιο σύμφωνο με την ισχύουσα νομοθεσία για την προστασία του καταναλωτή.

Οι παρόντες Όροι ρυθμίζουν τα δικαιώματα και τις υποχρεώσεις τόσο του TEGUI-DISTEL.COM όσο και του Πελάτη, εξασφαλίζοντας ένα ασφαλές, αξιόπιστο περιβάλλον αγοράς, σε συμμόρφωση με την εφαρμοστέα νομοθεσία. Συγκεκριμένα, ενημερώνεται ο Πελάτης ότι:

• Τιμές και Φορολογία:
  Όλες οι τιμές εμφανίζονται συμπεριλαμβανομένου του ΦΠΑ, σύμφωνα με τις νομικές απαιτήσεις.

• Δικαίωμα Ανάκλησης:
  Ο Πελάτης έχει δικαίωμα να ανακαλέσει την αγορά του χωρίς να χρειάζεται να αιτιολογήσει, εντός 30 ημερών ημερολογιακής περιόδου από την παραλαβή του προϊόντος.

• Νομική Εγγύηση:
  Όλα τα προϊόντα καλύπτονται από νομική εγγύηση διάρκειας 3 ετών, εκτός από την επίσημη εγγύηση του κατασκευαστή, όπου αυτό είναι εφαρμοστέο.

• Επίλυση Διαφορών:
  Σε περίπτωση διαφωνιών, ο Πελάτης μπορεί να έχει πρόσβαση στην εξωδικαστική διαδικασία επίλυσης διαφορών μέσω του συνδέσμου που παρέχεται στον ιστότοπό μας: Επίλυση Διαφορών Online .

Εάν ο Πελάτης δεν συμφωνεί με κάποια από τις παραπάνω διατάξεις, του συνιστούμε να απέχει από τη χρήση του ιστότοπου ή την πραγματοποίηση συναλλαγών.

1. Αποδοχή των Γενικών Όρων

TEGUI-DISTEL.COM Πελάτης δηλώνει και εγγυάται ότι:

• Είναι ενήλικος και διαθέτει την νομική ικανότητα να συνάψει δεσμευτικές συμβάσεις σύμφωνα με τη νομοθεσία του τόπου διαμονής του.
• Έχει διαβάσει, κατανοήσει και αποδεχτεί πλήρως τους παρόντες Όρους, Telecomunicaciones Mercado Directo CA SL (εφεξής «DISTEL») και του Πελάτη.

Η χρήση του Portal συνεπάγεται την αυτόματη αποδοχή αυτών των Όρων, οι οποίοι θα είναι πάντα διαθέσιμοι για αναφορά. Εάν ο Πελάτης δεν αποδέχεται αυτούς τους όρους, θα πρέπει να απέχει από τη χρήση του ιστότοπου.

2. Εφαρμοστέα Νομοθεσία

Οι παρόντες Όροι διέπονται από την ισπανική νομοθεσία και συμμορφώνονται με τους κανονισμούς που αφορούν:

• Το ηλεκτρονικό εμπόριο και τη σύναψη συμβάσεων εξ αποστάσεως (συμπεριλαμβανομένων, μεταξύ άλλων, του Νόμου 7/1998, του Νόμου 34/2002 και του Βασιλικού Διογένη 1906/1999).
• Την προστασία του καταναλωτή.
• Την προστασία δεδομένων (GDPR και τον Οργανικό Νόμο 3/2018).

Ο Πελάτης αναγνωρίζει ότι οποιαδήποτε διαφορά ή ερμηνεία που προκύπτει από τους παρόντες Όρους θα υπόκειται στο ισπανικό δίκαιο και στα δικαστήρια της Βαρκελώνης, εκτός εάν η νομοθεσία προστασίας των καταναλωτών προβλέπει διαφορετική δικαιοδοσία.

Εάν ο Πελάτης διαμένει εκτός Ισπανίας και η τοπική νομοθεσία του εμποδίζει την εφαρμογή του ισπανικού δικαίου, το DISTEL διατηρεί το δικαίωμα να αρνηθεί την πώληση.

3. Τροποποίηση των Γενικών Όρων

Το DISTELL καταργήσει οποιοδήποτε μέρος των παρόντων Όρων ανά πάσα στιγμή και χωρίς προειδοποίηση, είτε για λόγους ρυθμιστικής, επιχειρησιακής ή εμπορικής φύσης. Οι τροποποιήσεις θα τίθενται σε ισχύ με την δημοσίευσή τους στον ιστότοπο.
Σε περίπτωση σημαντικών αλλαγών, το DISTEL θα ενημερώσει τους Πελάτες μέσω των συνηθισμένων καναλιών επικοινωνίας. Η συνεχής χρήση του ιστότοπου συνεπάγεται την αποδοχή των νέων όρων.

4. Ιδιοκτησία του Portal

Ο ιστότοπος www.tegui-distel.com ανήκει στην Telecomunicaciones Mercado Directo CA SL, με έδρα στο Av . και CIF B-63668842.
Το DISTEL παρέχει στους χρήστες λεπτος πληροφορίες σχετικά με τα προϊόντα, τις προσφορές και τις υπηρεσίες του, επιτρέποντας την πραγματοποίηση συναλλαγών με ασφάλεια και σύμφωνα με την ισχύουσα νομοθεσία. προστατεύεται από τη νομοθεσία περί πνευματικής και βιομηχανικής ιδιοκτησίας.

5. Διαδικασία Αγοράς

Η διαδικασία αγοράς στο TEGUI-DISTEL.COM έχει σχεδιαστεί ώστε να είναι διαισθητική και ασφαλής:

• Εγγραφή Πελάτη:
  Απαιτείται εγγραφή με την παροχή αληθινών και ενημερωμένων πληροφοριών για τη διαχείριση των παραγγελιών και των επικοινωνιών.
• Επιλογή Προϊόντων:
  Ο Πελάτης μπορεί να περιηγηθεί στον κατάλογο προϊόντων, να προσθέσει τα επιθυμητά προϊόντα στο καλάθι και να εφαρμόσει τυχόν προωθητικούς κωδικούς ή εκπτώσεις.
• Επιβεβαίωση Παραγγελίας:
  Μετά την επαλήθευση του περιεχομένου του καλαθιού, ο Πελάτης προχωρά στην πληρωμή. Μόλις επιβεβαιωθεί η πληρωμή, αποστέλλεται ένα e-mail περιέχει τον αριθμό παραγγελίας, την περίληψη της αγοράς καθώς και τα στοιχεία τιμολόγησης και αποστολής.

DISTEL ανωμαλιών στα δεδομένα ή προβλημάτων με τη διαδικασία πληρωμής.

6. Μέθοδοι Πληρωμής και Ασφάλεια

Είναι διαθέσιμοι διάφοροι ασφαλείς τρόποι πληρωμής (πιστωτική/χρεωστική κάρτα, PayPal, τραπεζική μεταφορά) μέσω συστημάτων πληρωμής που (SSL) με την πιστοποίηση 3D Secure.

7. Πολιτική Αποστολής

DISTEL αποστολής, με τις ακόλουθες λεπτομέρειες:

• Χρόνοι Παράδοσης:
  Η κανονική παράδοση στην Ισπανική Χερσόνησο και στα Νησιά (για) παραγγελίες που επιβεβαιώνονται πριν τις 13:30 τις εργάσιμες ημέρες, ενώ παραγγελίες μετά από αυτήν την ώρα θα επεξεργαστούν την επόμενη εργάσιμη ημέρα). Διατίθεται επίσης επιλογή για επείγουσα παράδοση εντός 24 ωρών με επιπλέον χρέωση.
• Κόστη Αποστολής:
  €69 (για την Ισπανική Χερσόνησο, τα Νησιά Βαλεαρίων και την Πορτογαλία). Για παραγγελίες κάτω από αυτό το ποσό, θα εφαρμόζονται συγκεκριμένα έξοδα αποστολής, που θα εμφανίζονται σαφώς κατά τη διαδικασία αγοράς.
• Αποστολές σε Κανάρια, Ceuta και Melilla:
  Εφαρμόζονται ειδικές προϋποθέσεις όσον αφορά τα έξοδα και την απαλλαγή από τον ΦΠΑ, με ενδεχόμενα τελωνειακά έξοδα.
• Διεθνείς Αποστολές:
  Τα έξοδα αποστολής για διεθνείς παραδόσεις υπολογίζονται ξεχωριστά και ο Πελάτης φέρει την ευθύνη για τυχόν τοπικούς φόρους ή δασμούς.
• Παρακολούθηση και Προβλήματα Παράδοσης:
  Μόλις αποσταλεί η παραγγελία, παρέχεται ένας αριθμός παρακολούθησης. Σε περίπτωση προβλημάτων παράδοσης, όπως η απουσία του Πελάτη στη διεύθυνση παράδοσης, θα προτείνονται επιλογές επαναπρογραμματισμού ή παραλαβής, με επιπλέον κόστος, εάν ισχύει, για λογαριασμό του Πελάτη.

8.

• 8.1 Δικαίωμα Ανάκλησης:
  Ο Πελάτης μπορεί να ανακαλέσει το συμβόλαιο χωρίς να παρέχει αιτιολογία εντός 30 ημερών ημερολογιακής περιόδου από την παραλαβή του προϊόντος. Για να ασκήσει αυτό το δικαίωμα, ο Πελάτης πρέπει να στείλει αίτημα στη διεύθυνση info@tegui-distel.com , αναφέροντας τον αριθμό παραγγελίας και τα προϊόντα που επιθυμεί να επιστρέψει.
• 8.2 Όροι Επιστροφής:
  Το προϊόν πρέπει να επιστραφεί σε άριστη κατάσταση, με όλα τα εξαρτήματα και στη συσκευασία του αρχικής συσκευασίας.
  Τα έξοδα επιστροφής βαρύνουν τον Πελάτη, εκτός εάν η επιστροφή DISTEL αναλαμβάνει τα έξοδα.
• 8.3 Διαδικασία Επιστροφής Χρημάτων:
  Μόλις ληφθεί και ελεγχθεί το επιστρεφόμενο προϊόν, θα πραγματοποιηθεί πλήρης επιστροφή του ποσού εντός 30 ημερών ημερολογιακής περιόδου, χρησιμοποιώντας τον ίδιο τρόπο πληρωμής που χρησιμοποιήθηκε κατά την αρχική αγορά.
• 8.4 Εξαιρέσεις:
  Δεν γίνονται δεκτές επιστροφές για προϊόντα που έχουν ανοιχτεί ή χρησιμοποιηθεί (λόγω υγιεινής ή ασφαλείας), προϊόντα που επιστρέφονται χωρίς την αρχική συσκευασία, ενεργοποιημένα λογισμικά ή εξατομικευμένα είδη.
• 8.5 Ελαττωματικά Προϊόντα ή Λανθασμένες Αποστολές:
  Σε τέτοιες περιπτώσεις, το DISTEL θα καλύψει τα έξοδα επιστροφής και αντικατάστασης, εφόσον το πρόβληα πελατών.

9. Πολιτική Απορρήτου και Προστασίαν

DISTEL των προσωπικών δεδομένων των Πελατών, σύμφωνα με τον Γενικό Κανονισμό Προστασίας Δεδομένων (GDPR), τον Οργανικό Νόμο 3/2018 και άλλες εφαρμοστέες διατάξεις.
Τα δεδομένα που συλλέγονται χρησιμοποιούνται για τη διαχείριση των παραγγελιών, τη βελτίωση της εμπειρίας αγοράς και, με τη ρητή συγκατάθεση του Πελάτη, για την αποστολή προωθητικών επικοινωνιών.
Οι Πελάτες μπορούν να ασκήσουν τα δικαιώματά τους για πρόσβαση, διόρθωση, διαγραφή, αντίθεση, περιορισμό της επεξεργασίας και φορητότητα, επικοινωνώντας στο info@tegui-distel.com .
SSL, για την προστασία των δεδομένων από μη εξουσιοδοτημένη πρόσβαση.

10. Εφαρμοστέα Νομοθεσία και Δικαιοδοσία

Οι παρόντες Όροι διέπονται και ερμηνεύονται σύμφωνα με το ισπανικό δίκαιο, ιδίως σε θέματα ηλεκτρονικής σύναψης συμβάσεων, προστασίας των καταναλωτών και προστασίας δεδομένων.
Οποιαδήποτε διαφορά που προκύπτει από την ερμηνεία, εφαρμογή ή εκτέλεση των παρόντων Όρων θα υποβάλλεται στη δικαιοδοσία των δικαστηρίων της Βαρκελώνης, Ισπανία, εκτός εάν η νομοθεσία προστασίας των καταναλωτών προβλέπει διαφορετική δικαιοδοσία.
Εάν κάποια διάταξη κριθεί ανυπόστατη ή ανεφάρμοστη, θα θεωρείται ως διαγραμμένη, χωρίς να επηρεάζεται η εγκυρότητα των λοιπών ρητρών.

Τελική Ρήτρα

Η χρήση του ιστότοπου TEGUI-DISTEL.COM και η πραγματοποίηση οποιασδήποτε συναλλαγής μέσω αυτού συνιστούν ρητή αποδοχή των παρόντων Γενικών Όρων. Distel διαφανή, βασισμένη στην εμπιστοσύνη του Πελάτη.
Για οποιαδήποτε απορία ή διευκρίνιση σχετικά με τους παρόντες Όρους ή τα προϊόντα και τις υπηρεσίες που προσφέρονται, ο Πελάτης info@tegui-distel.com ή μέσω των τηλεφωνικών αριθμών που αναγράφονται στη σελίδα επικοινωνίας.

Allgemeine Geschäftsbedingungen von TEGUI-DISTEL.COM

Die Nutzung der Dienste sowie der Erwerb von Produkten oder Dienstleistungen über den Online-Shop TEGUI-DISTEL.COM setzt die uneingeschränkte und vollständige Zustimmung zu diesen Allgemeinen Geschäftsbedingungen voraus. Durch den Zugriff, das Stöbern oder den Kauf auf unserer Website erklärt der Kunde, dass er die hierin festgelegten Bedingungen gelesen, verstanden und akzeptiert hat – diese wurden entwickelt, um einen clear, transparent Rechtsrahmen zu bieten, der den geltenden Verbraucherschutzbestimmungen entspricht.

These Bedingungen regeln die Rechte und Pflichten von TEGUI-DISTEL.COM sowie des Kunden und gewährleisten ein sicheres, zuverlässiges Einkaufserlebnis, das den anwendbaren gesetzlichen Bestimmungen entspricht. Insbesondere beachten Sie bitte, dass:

• Prices and Steers:
  All Preise werden include Mehrwertsteuer angezeigt, in Übereinstimmung mit den gesetzlichen Vorgaben.

• Widerrufsrecht:
  Der Kunde hat das Recht, innerhalb von 30 Kalendertagen ohne Angabe von Gründen vom Kauf zurückzutreten.

• Gesetzliche Gewährleistung:
  All Products are not included in the Gesetzlichen Gewährleistung von 3 Jahren, zusätzlich zur offiziellen Herstellergarantie, soweit zutreffend.

• Streitbeilegung:
  Im Falle von Meinungsverschiedenheiten kann der Kunde auf den außergerichtlichen Streitbeilegungsservice über den auf unserer Website bereitgestellten Link zugreifen: Online-Streitbeilegung .

Sollte der Kunde mit einer der hier aufgeführten Bestimmungen nicht einverstanden sein, empfehlen wir, von der Nutzung der Website oder von Transaktionen abzusehen.

1. Annahme der Allgemeinen Geschäftsbedingungen

Durch die Nutzung der Website TEGUI-DISTEL.COM oder durch den Kauf eines Produkts erklärt und garantiert der Kunde, dass:

• er volljährig ist und die rechtliche Fähigkeit besitzt, verbindliche Verträge gemäß den in seinem Wohnsitz geltenden Gesetzen abzuschließen;
• er these Bedingungen gelesen, verstanden and uneingeschränkt akzeptiert hat, welche die rechtliche Beziehung zwischen Telecomunicaciones Mercado Directo CA SL (im Folgenden "DISTEL") and dem Kunden regeln.

Die Nutzung des Portals gilt als automatische Zustimmung zu diesen Bedingungen, die jederzeit zur Einsicht bereitstehen. Falls der Kunde mit diesen Bestimmungen nicht einverstanden ist, sollte er die Nutzung der Website unterlassen.

2. Anwendbares Recht

These Bedingungen unterliegen englisch Recht und entsprechen den geltenden Vorschriften in den Bereichen:

• E-Commerce and Fernabsatzverträge (einschließlich, aber nicht beschränkt auf das Gesetz 7/1998, das Gesetz 34/2002 und die königliche Verordnung 1906/1999);
• Consumer protection;
• Datenschutz (DSGVO und das Organische Gesetz 3/2018).

Der Kunde erkennt an, dass alle Streitigkeiten oder Auslegungen, die sich aus diesen Bedingungen ergeben, dem spanischen Recht unterliegen und die zuständigen Gerichte in Barcelona zuständig sind, sofern die Verbraucherschutzvorschriften nichts anderes vorsehen.
Sollte der Kunde außerhalb Spaniens wohnen und die lokale Gesetzgebung die Anwendung spanischen Rechts untersagen, behält sich DISTEL das Recht vor, den Verkauf abzulehnen.

3. Änderung der Allgemeinen Geschäftsbedingungen

DISTEL behält sich das Recht vor, diese Bedingungen jederzeit und ohne Vorankündigung zu ändern, zu aktualisieren oder Teile davon zu streichen – sei es aufgrund gesetzlicher, betrieblicher oder kommerzieller Gründe. Die Änderungen treten mit ihrer Veröffentlichung auf der Website in Kraft.
Bei wesentlichen Änderungen wird DISTEL die Kunden über die üblichen Kommunikationskanäle informieren. Die fortgesetzte Nutzung der Website gilt als Zustimmung zu den new Bedingungen.

4. Eigentum des Portals

The Website www.tegui-distel.com is the Eigentum of Telecomunicaciones Mercado Directo CA SL, with location in Av. Electricitat, 1-21 - Rubi 08191 Barcelona and CIF B-63668842.
DISTEL stellt den Nutzern detaillierte Informationen über seine Produkte, Angebote und Dienstleistungen zur Verfügung, sodass Transaktionen sicher und gemäß den geltenden Vorschriften durchgeführt werden können. Alle Inhalte (Texte, Bilder, Logos) sind durch das Urheber- und gewerbliche Recht geschützt.

5. Bestellprozess

The Bestellprozess auf TEGUI-DISTEL.COM wurde so gestaltet, dass er intuitive und sicher ist:

• Kundenregistrierung:
  Eine Registrierung ist erforderlich, wobei der Kunde wahrheitsgemäße and aktuelle Informationen zur Verwaltung von Bestellungen und zur Kommunikation angeben muss.
• Product Selection:
  Der Kunde kann im Produktkatalog stöbern, Artikel in den Warenkorb legen und etwaige Aktionscodes oder Rabatte anwenden.
• Bestellbestätigung:
  Nach Überprüfung des Warenkorbinhalts leitet der Kunde den Bezahlvorgang ein. Nach erfolgreicher Zahlung erhält der Kunde eine Bestätigungs-E-Mail, die die Bestellnummer, eine Zusammenfassung des Kaufs sowie die Rechnungs- und Lieferinformationen enthält.

DISTEL behält sich das Recht vor, Bestellungen abzulehnen, wenn Unstimigkeiten in den bereitgestellten Daten oder bei der Zahlungsabwicklung festgestellt werden.

6. Zahlungsmethoden und Sicherheit

Es werden verschiedene sichere Zahlungsmethoden akzeptiert (Credit-/Debitkarte, PayPal, Banküberweisung) über Zahlungssysteme, die den Verschlüsselungsstandards (SSL) entsprechen und – falls zutreffend – über eine 3D Secure-Authentifizierung verfügen.

7. Versandrichtlinie

DISTEL verpflichtet sich, einen effizienten and sicheren Versandservice anzubieten, der folgende Details umfasst:

• Delivery times:
  Die Standardlieferung innerhalb der Iberischen Halbinsel und der Balearen erfolgt innerhalb von 24 bis 48 Werktagen (für Bestellungen, die vor 13:30 Uhr an Werktagen bestätigt werden; Bestellungen danach werden am nächsten Werktag bearbeitet). Es besteht auch die Möglichkeit einer Expresslieferung innerhalb von 24 Stunden gegen einen Aufpreis.
• Shipping costs:
  The Versand ist costs for Bestellungen über €69 (inner half of the Iberian Halbinsel, the Balearic Islands and Portugals); für Bestellungen unter diesem Betrag fallen spezifische Versandkosten an, die während des Bestellvorgangs deutlich angezeigt werden.
• Versand in die Kanarischen Inseln, Ceuta und Melilla:
  For these Regions gelten bedingungen bezüglich der Kosten und der Mehrwertsteuerbefreiung, vorbehaltlich eventueller Zollgebühren.
• International deliveries:
  Die Versandkosten für internationale Bestellungen werden individuell berechnet; der Kunde trägt die Verantwortung für etwaige local Steuern oder Zollabgaben.
• Sendungsverfolgung and Lieferprobleme:
  Nach Versand der Bestellung wird eine Sendungsverfolgungsnummer bereitgestellt. Bei Lieferproblemen, etwa wenn der Kunde nicht an der angegebenen Adresse anwesend ist, werden Alternativen wie eine erneute Terminvereinbarung oder die Abholung angeboten – etwaige Zusatzkosten trägt der Kunde, sofern nicht anders vereinbart.

8. Rückgaberecht und Widerrufsrecht

• 8.1 Widerrufsrecht:
  Der Kunde kann ohne Angabe von Gründen innerhalb von 30 Kalendertagen ab Erhalt des Produkts vom Vertrag zurücktreten. Um dieses Recht auszuüben, muss der Kunde eine Mitteilung an info@tegui-distel.com senden, in der er seine Bestellnummer und die zurückzusendenden Produkte agibt.
• 8.2 Returns:
  The Product must be in an einwandfreiem Zustand, mit sämtlichem Zubehör and in the Originalverpackung zurückgesendet werden.
  Die Rücksendekosten trägt der Kunde, es sei denn, die Rücksendung erfolgt aufgrund eines Versandfehlers oder eines mangelhaften Produkts, in welchem ​​Fall DISTEL die Kosten übernimmt.
• 8.3 Rückerstattungsverfahren:
  Nach Erhalt und Prüfung des zurückgesendeten Products erfolgt innerhalb von maximal 30 Kalendertagen eine vollständige Rückerstattung über die ursprünglich verwendete Zahlungsmethode.
• 8.4 Ausnahmen:
  Rücksendungen werden nicht akzeptiert bei geöffneten oder benutzten Products (aus Hygiene- oder Sicherheitsgründen), Products ohne Originalverpackung, aktivierter Software oder maßgeschneiderten Artikeln.
• 8.5 Mangelhafte Produkte oder fehlerhafte Lieferungen:
  In diesen Fällen übernimmt DISTEL die Rücksende- und Austauschkosten, sofern der Fehler dem Kunden umgehend gemeldet wird.

9. Datenschutz und Schutz der persönlichen Daten

DISTEL verpflichtet sich, die Vertraulichkeit and Sicherheit der personenbezogenen Daten seiner Kunden gemäß der DSGVO, dem Organischen Gesetz 3/2018 and den geltenden Bestimmungen zu gewährleisten.
Die erhobenen Daten werden zur Abwicklung der Bestellungen, zur Verbesserung des Einkaufserlebnisses und – mit ausdrücklicher Zustimmung des Kunden – zum Versand von Werbeinformationen genutzt.
Kunden haben das Recht auf Auskunft, Berichtigung, Löschung, Widerspruch, Einschränkung der Verarbeitung sowie Datenübertragbarkeit, indem sie sich an info@tegui-distel.com wenden.
Es werden fortschrittliche Sicherheitsmaßnahmen wie SSL-Verschlüsselung eingesetzt, um dien vor unbefugtem Zugriff zu schützen.

10. Anwendbares Recht und Gerichtsstand

These Bedingungen unterliegen and werden ausgelegt gemäß english Recht, insbesondere in Bezug auf elektronische Vertragsabschlüsse, Verbraucherschutz und Datenschutz.
All Streitigkeiten, die sich aus der Auslegung, Anwendung oder Erfüllung dieser Bedingungen ergeben, unterliegen der Zuständigkeit der Gerichte in Barcelona, ​​Spanien, sofern die Verbraucherschutzbestimmungen nichts anderes vorsehen.
Sollte eine Bestimmung als ungültig oder nicht durchsetzbar erklärt werden, gilt diese als gestrichen, ohne die Gültigkeit der übrigen Bestimmungen zu beeinträchtigen.

Schlussklausel

Die Nutzung der Website TEGUI-DISTEL.COM sowie über diese abgewickelte Transaktion stellt die ausdrückliche Annahme dieser Allgemeinen Geschäftsbedingungen dar. DISTEL verpflichtet sich, einen qualitative hochwertigen, sicheren und transparentn Service zu bieten, der auf dem Vertrauen der Kunden basiert.
Für Fragen oder Klarstellungen zu diesen Bedingungen oder den angebotenen Produkten and Dienstleistungen kann der Kunde den Kundenservice unter info@disteltelecomunicaciones.com oder die auf der Kontaktseite angegebenen Telefonnummern kontaktieren.

Algemene Voorwaarden van TEGUI-DISTEL.COM

Het gebruik van de diensten en de aankoop van producten de diensten via de online winkel TEGUI-DISTEL.COM impliceert de volledige en onvoorwaardelijke aanvaarding van deze Algemene Voorwaarden. Door toegang te krijgen tot, te bladeren op of een aankoop te doen op onze website verklaart de Klant dat hij/zij de hieronder vermelde voorwaarden heeft gelezen, begrepen en geaccepteerd. Deze voorwaarden zijn opgesteld om een ​​helder en transparant juridisch kader te bieden dat in overeenstemming is met de geldende consumernbeschermingswetgeving.

Deze Voorwaarden regelen de rechten en verplichtingen van zowel TEGUI-DISTEL.COM als van de Klant en waarborgen een veilige, betrouwbare en conform koopomgeving. In his bijzonder wordst herbs vermeld dat:

• Prijzen en Belasting:
  All the words weergegeven include BTW, conform to wettelijke vereisten.

• Herroepingsrecht:
  De Klant heeft het recht om binnen 30 kalenderdagen zonder opgave van reden van de aankoop af te zien.

• Wettelijke Garantie:
  All products come with wet warranty from 3 years, after official warranty from manufacturer, indien from toepassing.

• Geschillenbeslechting:
  In geval van meningsverschillen kan de Klant gebruikmaken van de extrajudiciële geschillenbeslechting via op onze website verstrekte link: Online Geschillenbeslechting .

Indien de Klant niet akkoord gaat met een van de bovenstaande bepalingen, wordt geadviseerd af te zien van het gebruik van de website of het doen van transactions.

1. Aanvaarding van de Algemene Voorwaarden

Door gebruik te maken van de website TEGUI-DISTEL.COM of een aankoop te doen, verklaart en garandeert de Klant dat:

• hij/zij meerderjarig is en de wettelijke bekwaamheid bezit om bindende contracten aan te gaan conform de wetten die van toepassing zijn op zijn/haar woonplaats;
• hij/zij deze Voorwaarden volledig heeft gelezen, begrepen en aanvaard, welke de juridische relatie regelen tussen Telecomunicaciones Mercado Directo CA SL (here "DISTEL") in de Klant.

Het gebruik van het Portaal impliceert de automatische aanvaarding van deze Voorwaarden, dies allen tijde beschikbaar zullen zijn voor raadfolding. Indien de Klant niet akkoord gaat met deze voorwaarden, dient hij/zij af te zien van het gebruik van de website.

2. Toepasselijk Recht

Deze Voorwaarden words beheerst door en geïnterpreteerd in overeenstemming met de Spaanse wetgeving en voldoen aan de toepasselijke regelgeving op het gebied van:

• E-commerce en afstandscontracten (onder meer de Wet 7/1998, de Wet 34/2002 en het Koninklijk Besluit 1906/1999);
• Consumer protection;
• Gegevensbescherming (AVG en de Organische Wet 3/2018).

De Klant erkent dat alle geschillen of interpretaties die voortvloeien uit deze Voorwaarden onderworpen zullen zijn aan het Spaanse recht en aan de bevoegde rechtbanken in Barcelona, ​​tenzij de consumantenbeschermingswetgeving anders bepaalt.
Indien de Klant buiten Spanje woont en de lokale wetgeving de toepassing van Spaans recht verhindert, behoudt DISTEL zich het recht voor de verkoop te weigeren.

3. Wijziging van de Algemene Voorwaarden

DISTEL behoudt zich het recht voor om deze Voorwaarden te allen tijde en zonder voorafgaande kennisgeving te wijzigen, bij te werken of te schrappen, hetzij omwille van wettelijke, operationele de commerciële redenen. Wijzigingen treden in werking op het moment dat ze op de website worden gepubliceerd.
In het geval van ingrijpende wijzigingen zal DISTEL de Klanten informaren via de gebruikelijke communicatiekanalen. Voortgezet gebruik van de website impliceert de aanvaarding van de nieuwe voorwaarden.

4. Eigendom van het Portaal

From website www.tegui-distel.com is the eigendom of Telecomunicaciones Mercado Directo CA SL, with the hoofdkantoor gevestigd aan Av. Electricitat, 1-21 - Rubi 08191 Barcelona en CIF B-63668842.
DISTEL verstrekt gebruikers gedetailleerde informatie over haar productsen, aanbiedingen en diensten, zodat veilige transactions kunnen worden verricht in overeenstemming met de geldende regelgeving. Alle inhoud (teksten, afbeeldingen, logo's) is beschermd door de wet op intellectueel en industrieel eigendom.

5. Bankruptcy process

Het aankoopproces op TEGUI-DISTEL.COM is ontworpen om intuïtief en veilig te zijn:

• Klantregistratie:
  Registration is vereist door het verstrekken van waarheidsgetrouwe en actuele informatie om bestellingen en communicatie te beheren.
• Product selection:
  De Klant kan door de productcatalogus bladeren, artikelen aan het winkelmandje toevoegen en eventuele promotiecodes of kortingen toepassen.
• Bestelbevestiging:
  Na controle van de inhoud van het winkelmandje gaat de Klant over all betaling. Na succesvolle betaling ontvangt de Klant een bevestigingsmail met het ordernummer, een samenvatting van de aankoop en de invoicetie- en verzendgegevens.

DISTEL behoudt zich het voor om bestellingen te weigeren in geval van onregelmatigheden in de verstrekte gegevens of problems met de betalingsverwerking.

6. Betaalmethoden in Beveiliging

Er worden diverse veilige betaalmethoden geaccepteerd (creditcard/debetkaart, PayPal, bankoverschrijving) via betalingssysteem die voldoen aan de encryptionestandaarden (SSL) en, indien van toepassing, 3D Secure-authenticatie.

7. Verzendbelei

DISTEL zich in voor een efficiënte en veilige verzendservice, met de volgende details:

• Levertijden:
  De standaardlevering binnen het Iberisch Schiereiland en de Balearen vindt plaats binnen 24 tot 48 werkdagen (voor bestellingen die vóór 13:30 uur op werkdagen worden bevestigd; bestellingen daarna worden de volgende werkdag verwerkt). Er is also an option for spoedlevering binnen 24 uur tegen een meerprijs.
• Shipping costs:
  Free verzending is best selling price of €69 (binnen het Iberisch Schiereiland, Balearic Islands in Portugal); voor bestellingen onder dit bedrag worden specifieke verzendkosten in rekening gebracht, welke duidelijk worden weergegeven tijdens het aankoopproces.
• Verzending naar de Canarische Eilanden, Ceuta in Melilla:
  Er zijn bijzondere voorwaarden van toepassing met betrekking tot kosten en BTW-vrijstelling, onderhevig aan eventualuele douanekosten.
• International shipping:
  De verzendkosten voor internationale bestellingen worden individueel berekend; de Klant is verantwoordelijk voor eventuele lokale belastingen of invoerrechten.
• Volgen en Leveringsproblemen:
  Na verzending van de bestelling wordt een tracking number verstrekt. In geval van leveringsproblemen, zoals de afwezigheid van de Klant op het opgegeven adres, worden alternatieve opties aangeboden, zoals het opnieuw plannen van de levering of afhalen, waarbij eventuele extra kosten voor rekening van de Klant kunnen komen.

8. Retourbeleid in Herroepingsrecht

• 8.1 Herroepingsrecht:
  De Klant kan zonder opgave van reden binnen 30 kalenderdagen na ontvangst van het product van het contract afzien. Om dit recht uit te oefenen, customer de Klant een bericht te sturen naar info@tegui-distel.com , met vermelding van het ordernummer en de te retourneren productsen.
• 8.2 Returns:
  The product is in perfect condition, with all the accessories in its original packaging.
  De retourkosten zijn voor rekening van de Klant, tenzij de retourzending het gevolg is van een verzendfout of a defect product, in welk geval DISTEL de kosten zal dragen.
• 8.3 Terugbetalingsprocedure:
  Na ontvangst en controle van het geretourneerde products zal binnen maximaal 30 kalenderdagen een volledige terugbetaling plaatsvinden via dezelfde betaalmethode als bij de oorspronkelijke aankoop.
• 8.4 Uitzonderingen:
  Retourzendingen worden niet geaccepteerd voor verzegelde of gebruikte productsen (om hygiënische of veiligheidsredenen), productsen die zonder originele verpakking worden geretourneerd, geactiveerde software of gepersonaliseerde artikelen.
• 8.5 Defect Producten of Verkeerde Leveringen:
  In dergelijke gevallen dekt DISTEL de retour- en vervangingskosten, mits het problem onmiddellijk aan de klantenservice is gemeld.

9. Privacybeleid en Bescherming van Persoonsgegevens

DISTEL zet zich in om de vertrouwelijkheid en veiligheid van de persoonsgegevens van haar Klanten te waarborgen, in overeenstemming met de AVG, de Organische Wet 3/2018 en andere toepasselijke regelgeving.
De verzamelde gegevens worden gebruikt voor de verwerking van bestellingen, verbetering van de winkelervaring en – met de uitdrukkelijke toestemming van de Klant – voor het verzenden van promotionele communicatie.
Klanten hebben het op inzage, correctie, verwijdering, bezwaar, beperking van de verwerking en overdraagbaarheid van hun gegevens door contact op nemen via info@tegui-distel.com .
Er worden geavanceerde beveiligingsmaatregelen genomen, zoals SSL-encryptie, om de gegevens te beschermen tegen onbevoegde toegang.

10. Toepasselijk Recht en Jurisdictie

Deze Voorwaarden worden beheerst door en geïnterpreteerd in overeenstemming met de Spaanse wet, met name met betrekking tot elektronische contracts, consumentenbescherming en gegevensbescherming.
Eventuele geschillen die voortvloeien uit de interpretatie, toepassing of uitvoering van deze Voorwaarden zullen worden voorgelegd aan de rechtbanken in Barcelona, ​​Spanje, tenzij de consumantenbeschermingswetgeving anders bepaalt.
Indien een bepaling ongeldigheid of onafdwingbaar wordt verklaard, wordt deze als geschrapt beschouwd zonder de geldigheid van de overige bepalingen aan te tasten.

Slot clause

Het gebruik van de website TEGUI-DISTEL.COM en elke transactie die via deze website wordt verricht, vormt de uitdrukkelijke aanvaarding van deze Algemene Voorwaarden. DISTEL verplicht zich tot het levelen van een hoogwaardige, veilige en transparent service, gebaseerd op het vertrouwen van de Klant.
Voor vragen de verduidelijkingen met betrekking tot deze Voorwaarden of de aangeboden products en diensten kan de Klant contact opnemen met onze klantenservice via info@tegui-distel.com or via de op de contactpagina vermelde telephone numbers.

Termos e Condições Gerais de Venda do TEGUI-DISTEL.COM

The use of two services and the purchase of products or services through the online shop TEGUI-DISTEL.COM implies full oil and no reservations of these Termos e Condições Gerais. To access, browse or make a purchase on our site, the Client declares that he/she reads, understands and accepts the terms and conditions established here, which are prepared to provide a clear, transparent and compliant legal framework with current consumer protection legislation.

These Terms and Conditions regulate the rights and obligations of both TEGUI-DISTEL.COM and the Client, guaranteeing a safe, trustworthy and compliant purchasing environment with applicable legislation. In particular, please be informed that:

• Prices and Taxation:
  All prices are displayed as VAT included, in accordance with legal requirements.

• Right of Arretion:
  The Client has a period of 30 calendar days to withdraw from the purchase, without needing to present justification.

• Legal Guarantee:
  All products come with a 3-year legal warranty, in addition to the official manufacturer's warranty, when applicable.

• Conflict Resolution:
  In case of discrepancies, the Client will be able to access the extrajudicial dispute resolution service through the link provided on our site: Online Conflict Resolution .

If the Client does not agree with any of the provisions described here, it is recommended that you refrain from using the site or carrying out any transaction.

1. Oil of Thermos and Conditions

When using the TEGUI-DISTEL.COM site or making a purchase, the Client declares and guarantees that:

• It is higher in quality and possesses legal capacity to enter into binding contracts in accordance with the laws applicable in its place of residence;
• You fully understand and agree to these Terms and Conditions, which govern the legal relationship between Telecomunicaciones Mercado Directo CA SL (formerly “DISTEL”) and the Client.

The use of the Portal implies the automatic oiling of these Thermos, which will be available for consultation at any time. If the Client does not agree with these terms, he/she must refrain from using the site.

2. Applicable Legislation

These Thermos are governed by Spanish legislation and obey the regulations applicable in the areas of:

• Electronic commerce and remote contracts (including, but not limited to, Law 7/1998, Law 34/2002 and Royal Decree 1906/1999);
• Consumer protection;
• Data Protection (GDPR and Organic Law 3/2018).

The Client acknowledges that any dispute or interpretation regarding these Terms will be subject to Spanish legislation, with the competent jurisdiction being the Barcelona forum, unless otherwise provided for in consumer protection legislation.
If the Client resides outside of Spain and local legislation precludes the application of Spanish law, DISTEL reserves the right to challenge the sale.

3. Alteration of Thermos and Conditions

DISTEL reserves the right to alter, update or eliminate any part of these Terms at any time and without prior notice, regardless of regulatory, operational or commercial reasons. These changes will come into effect from the moment they are published on the site.
In the event of significant modifications, DISTEL will inform Clients through the usual communication channels. Continuous use of the site will involve oiling new thermoses.

4. Portal Property

The site www.tegui-distel.com is owned by Telecomunicaciones Mercado Directo CA SL, with headquarters at Av. Electricitat, 1-21 - Rubi 08191 Barcelona and CIF B-63668842.
DISTEL makes available to users detailed information about its products, promotions and services, allowing transactions to be carried out safely and in compliance with current legislation. All content (texts, images, logos) is protected by intellectual and industrial property legislation.

5. Purchase Process

The purchasing process on TEGUI-DISTEL.COM was designed to be intuitive and secure:

• Customer Registration:
  It is necessary to carry out a cadastre providing true and up-to-date information to process both requests and communications.
• Seleção de Produtos:
  The Customer can browse the product catalog, add items to the cart and apply any promotional codes or discounts.
• Order Confirmation:
  After verifying the content of the car, the Client proceeds for the payment. Once payment is confirmed, a confirmation email is sent containing the order number, a summary of the purchase, as well as the invoice and shipping information.

DISTEL reserves the right to reject orders in the event of irregularities in the data provided or problems in the effectiveness of payment.

6. Forms of Payment and Insurance

You offer various secure payment methods (credit/debit card, PayPal, bank transfer) through payment systems that comply with encryption standards (SSL) and, when applicable, 3D Secure authentication.

7. Shipping Policy

DISTEL is committed to offering an efficient and safe delivery service, including the following details:

• Delivery Times:
  Standard delivery on the Iberian Peninsula and Balearic Islands takes place within 24 to 48 hours (for orders confirmed before 1:30 p.m. on current days; orders placed after this time will be processed on the next business day). It is also available with the option of express delivery within 24 hours by credit value.
• Shipping Custos:
  Or free shipping for orders over €69 (for the Peninsula, Balearic Islands and Portugal); For orders below this value, specific shipping costs will be applied, and you will be clearly informed during the purchasing process.
• Shipping to the Canary Islands, Ceuta and Melilla:
  Special conditions apply regarding costs and VAT issuance, subject to eventual customs clearance.
• International Shipments:
  Shipping costs for international orders are calculated individually, and the Customer is responsible for paying any local taxes or factory tax.
• Tracking and Delivery Problems:
  Once your order is shipped, a tracking number will be provided. In the event of problems with delivery, such as the absence of the Customer being informed, alternative options will be offered, such as rescheduling of delivery or pickup, and additional costs may eventually be charged to the Customer.

8. Return Policy and Arrependimento Address

• 8.1 Direito de Arrependimento:
  The Client may withdraw from the contract, without providing justification, within a period of 30 calendar days from receipt of the product. To exercise this right, the Customer must send an e-mail to info@tegui-distel.com , informing the order number and the products they wish to return.
• 8.2 Conditions for Return:
  The product must be returned in perfect condition, with all its accessories and in its original packaging.
  The return costs will be borne by the Customer, unless the return is due to an error in shipping or a defective product, in which case DISTEL will assume these costs.
• 8.3 Refund Procedure:
  After receipt and verification of the returned product, a full refund will be made within a maximum of 30 calendar days, using the same payment method as the original purchase.
• 8.4 Exceptions:
  No oil will be returned for sealed or used products (for hygiene or safety reasons), products returned without their original packaging, activated software or personalized items.
• 8.5 Defective Products or Incorrect Shipping:
  In these cases, DISTEL will cover the return and replacement costs, as long as the problem is immediately communicated to the customer.

9. Privacy Policy and Data Protection

DISTEL undertakes to guarantee the confidentiality and security of personal data of its Clients, in compliance with the GDPR, Organic Law 3/2018 and other applicable regulations.
The collected data are only used to process two orders, to improve the purchasing experience and, with the consent of the Customer, to send promotional communications.
Clients have the right to access, correct, exclude, opt, limit or process and request the portability of their data, by contacting us via e-mail info@tegui-distel.com .
Advanced security measures are adopted, such as SSL encryption, to protect data against unauthorized access.

10. Applicable Legislation and Jurisdiction

These Terms are governed and interpreted in accordance with Spanish legislation, in particular not as regards electronic contracts, consumer protection and data protection.
Any dispute arising from the interpretation, application or execution of these Terms will be submitted to the jurisdiction of the courts of Barcelona, ​​Spain, unless otherwise provided for in consumer protection legislation.
If any provision is considered invalid or inapplicable, it will be considered excluded, without affecting the validity of the other clauses.

Final Clause

The use of the TEGUI-DISTEL.COM site and any transaction carried out by me constitutes express oil from these Terms and Conditions. DISTEL is committed to providing a high-quality, secure and transparent service, based on customer trust.
For any questions or clarifications about these Terms or about the products and services offered, the Client may contact our customer service through the e-mail info@tegui-distel.com or the telephone numbers indicated on the contact page.