Contact

25 años dando servicio a profesionales

Desde el año 2001, Tegui Distel trabajamos junto a instaladores y empresas, ofreciendo soluciones fiables en porteros y video porteros.

Un cuarto de siglo de compromiso con el material original, el asesoramiento técnico y un servicio profesional pensado para durar.

Video intercom specialists

More than 25 years of experience working exclusively with Tegui and Bticino , advising installers and professionals on every project.

Correct replacement parts, no errors

Correct replacement parts, no errors.
Clear identification of references and prior technical advice to avoid returns and delays in construction.

Real technical support

Technical assistance before, during and after the purchase , with staff specialized in Tegui-Bticino systems.

Frequently Asked Questions

We want you to shop with complete peace of mind.

If the product does not meet your needs, you can request a return within 30 calendar days of receiving the order .

The product must be unused, in perfect condition and with its original packaging .

Our team will review each request individually to offer you a quick and clear solution.

📩 To initiate a return, contact us at

info@disteltelecomunicaciones.com

Products made to order, customized or custom-configured are excluded from returns.

Yes, some products are non-returnable due to their specific characteristics.

These are mainly made-to-order , customized or custom-configured items that are prepared specifically for each customer and cannot be resold.

If your order includes any of these products, our team will inform you beforehand and review the case with you to avoid errors or incompatibilities.

If you have any questions before purchasing, we recommend contacting us for technical advice.

📩 Write to us at info@disteltelecomunicaciones.com

Orders are prepared and shipped the same day , provided they are placed on a working day .

In our usual delivery areas , delivery is normally made within 24 hours of shipment.

Once your order leaves our warehouse, you will receive an email with confirmation and tracking information .

For products ordered on request or in areas with special logistics, we will inform you of the estimated delivery time.

📩 If you need urgent confirmation, write to us at info@disteltelecomunicaciones.com

Yes. All the products we sell are 100% original , new , and come exclusively from official manufacturer channels .

We are official specialist distributors and work exclusively with the leading brands Tegui and Bticino , which guarantees:

Product authenticity
Compatibility with existing facilities
Compliance with current regulations
Access to technical support and official warranty

___________________________________________________________________

Shipping costs are calculated automatically based on the destination and the products in the order.

You will always know the exact price before finalizing the purchase.

🚚 National shipping

Domestic shipping (Spain and Portugal)

FREE shipping on orders over €69
Orders under: €4.95

(Delivery within 24 hours, or at most 48 hours) (Peninsula, Balearic Islands and Portugal)

🌍 Shipping to Europe

FREE shipping on orders over €250
Orders under: €14.90

If you have any questions about shipping or a special order, you can contact us and we will inform you before you buy.

📩 info@disteltelecomunicaciones.com

Yes. All orders include an invoice with VAT , in accordance with current regulations.

The invoice is issued on the same day the order is processed and you can download it from your account and receive it by email .

We regularly work with installers, electricians and professional companies , so the billing is designed to make your administrative management easier.

Yes. All our products come with a 3-year legal guarantee , in addition to the official manufacturer's guarantee , in accordance with current regulations.

This warranty covers manufacturing defects and malfunctions .

In case of an incident, our team will accompany and advise you throughout the entire process , coordinating the management with the manufacturer or the official technical service when necessary.

Official Distributor of Professional Video Intercoms

Tegui Distel is an official distributor of the professional video intercom brands: Tegui, Bticino and Legrand.

We offer 2-wire and 5-wire video intercom systems, complete kits, monitors, outdoor panels and original spare parts.

Specialists in solutions for professional installers with official warranty, specialized technical support and fast shipping.

Watch now Video goalkeepers

Technical distributor specializing in Tegui and Bticino for 25 years.

Official quality, agile logistics and expert technical support.