How to receive video door phone calls on your mobile with the Tegui app

April 21, 2026

App Tegui en móvil para recibir llamadas del videoportero Classe 100X16E WiFi

One of the most requested features in modern video door phones is the ability to receive calls directly on your mobile phone, even when you are not at home. With Tegui WiFi monitors and the corresponding app, this is easily possible. In this guide, we explain step by step how to set it up.

What do you need to receive video door phone calls on your mobile?

A Tegui monitor with WiFi connectivity (for example, the Classe 100X16E WiFi, Ref. 344786).
An active WiFi network at home (2.4 GHz recommended).
An iOS or Android smartphone with the Tegui app installed.
A user account in the app.

Step 1: Download and install the Tegui app

The official Tegui app is available for free at:

App Store (iPhone and iPad): search for “Tegui” or “BTicino Door Entry”.
Google Play (Android): search for “Tegui” or “BTicino Door Entry”.

Once installed, create an account with your email address and a secure password.

Step 2: Connect the Tegui monitor to your WiFi network

Before linking the mobile, the monitor must be connected to your home WiFi network.

Access the Tegui monitor’s settings menu from the touchscreen.
Select WiFi Settings or Wireless Network.
Choose your WiFi network from the list and enter the password.
Wait for the monitor to confirm the connection (active WiFi icon on screen).

Step 3: Link the monitor with your account in the app

Open the Tegui app on your mobile and log in with your account.
Tap the “+” button or “Add device”.
Select “Monitor” or “Video door phone” as the device type.
Scan the QR code displayed in the monitor’s menu or enter the code manually.
Assign a name to the device (for example, “Home” or “Entrance”).
Confirm the linking. The app will show the monitor as “Connected”.

Step 4: Enable call notifications

To receive alerts on your mobile when someone calls the video door phone:

In the app, go to Device Settings.
Enable the “Push notifications” or “Call alerts” option.
Make sure app notifications are also enabled in your mobile’s settings (iOS: Settings → Notifications → Tegui App / Android: Settings → Apps → Tegui → Notifications).

Step 5: Test the system

Ask someone to press the call button on the outdoor panel. Your mobile should receive a notification and display the camera image in real time. From the app you can:

📹 View the video from the panel’s camera in real time.
🔊 Talk to the person at the door (two-way audio).
🔓 Open the door remotely by pressing the unlock button in the app.
📸 Take photos or check the call history.

Frequently Asked Questions

Can I link multiple mobiles to the same video door phone?

Yes. You can link several smartphones to the same Tegui WiFi monitor, ideal so all family members receive calls. Each user needs their own account in the app.

Does it work from anywhere in the world?

Yes, as long as your mobile has an internet connection (WiFi or mobile data) and the monitor is connected to the home WiFi network, you can receive calls and open the door from anywhere.

What happens if I have no mobile coverage?

If your mobile has no internet connection at that moment, you will not receive the remote notification. The system will continue to work normally on the indoor monitor.

Is the connection secure?

Yes. Communication between the monitor and the Tegui app uses secure encryption. It is recommended to always use a password-protected WiFi network and keep the app updated.

Is it compatible with all Tegui monitors?

Only monitors with WiFi connectivity are compatible with the app. Check that your model includes WiFi before trying to set it up. Compatible models include the Classe 100X16E (Ref. 344786) and the Classe 300X13E (Ref. 344642), among others.

Do you need a Tegui WiFi monitor?

If your current video door phone does not have WiFi and you want to enjoy this feature, in our store you will find Tegui WiFi monitors compatible with existing 2-wire installations, without needing to change the wiring.